Contact Information

At Barrelune, we are committed to providing a seamless and reliable shopping experience. If you need assistance with your order, delivery, return, exchange, personalisation, or any product-related question, our support team will be happy to help.

Contact Us

Email: support@barrelune.com

Customer Support Hours

Monday to Friday: 9:00 AM – 6:00 PM (GMT)

Response Time

We aim to respond within 24–48 business hours.

Response times may be longer during weekends, public holidays, promotional periods, peak seasons, or periods of high demand.

When contacting us about an existing order, please include your full name, order number, and the email address used at checkout.

Business Details

Barrelune is operated by JOVI DIGITAL LTD.

Brand Name: Barrelune
Legal Business Name: JOVI DIGITAL LTD
Company Number: 17133346
Registered Office: Civic House, 156 Great Charles Street, Queensway, Birmingham, England, B3 3HN
Business Activity: Online retail of cigar, whiskey, wine, barware, gifting, and lifestyle accessories
Customer Support Email: support@barrelune.com