Contact Information

At Barrelune, we are committed to providing a reliable and helpful shopping experience. If you need assistance with your order, delivery, return, exchange, refund, personalisation, or any product-related question, please contact us using the details below.

Contact Us

Email: support@barrelune.com

Customer Support Hours

Monday to Friday: 9:00 AM to 6:00 PM GMT

Response Time

We aim to respond to customer enquiries within 24 to 48 business hours.

Response times may be longer during weekends, public holidays, promotional periods, or high-demand seasons.

When contacting us about an existing purchase, please include your full name, order number, and the email address used at checkout.

Business Details

Barrelune is operated by JOVI DIGITAL LTD.

Brand Name: Barrelune
Legal Business Name: JOVI DIGITAL LTD
Company Number: 17133346
Registered Office: Civic House, 156 Great Charles Street, Queensway, Birmingham, England, B3 3HN
Business Activity: Online retail of cigar, whiskey, wine, barware, gifting, and lifestyle accessories
Customer Support Email: support@barrelune.com